For many people, the term “quality” is rather subjective; what one person defines as a “high-quality product” may differ from how another person defines it. What cannot be disputed, however, is that once a process has been approved by a recognized ISO 9001 registrar, that particular process is on par with global quality standards.
Of course, ISO 9001 isn’t a requirement for businesses, but it does make a company look impressive. After all, being ISO 9001 certified tells consumers that your business cares about the quality of your products and services. That alone can improve the number of customers you see and the profits your business enjoys.
Receiving an ISO certification is a way for companies to establish better control over their operation and management of business processes, to improve customer satisfaction, and to enhance their image. Going through the ISO registration process motivates companies to make changes to their management system and improve their business operations further. It’s not just about getting the certification, but also preparing for quality management systems.
The best way to prepare for ISO is to use the standard as a guide. One of the tasks is to develop a quality management system. This is a big challenge for most companies, but with on-going commitment, it can be successful. A quality management system seeks to create policies and objectives to control the company in terms of quality. It is important that top management is fully on-board for the creation and execution of the quality management system as well as for maintaining it.
Getting an ISO 9001 certification certainly does wonders for your business. Not only will it add to your credibility and establish you as a business, it will also be a selling point for your customers, investors and stakeholders. If your business does not have an ISO certification yet and you’re thinking about getting one, you will need to start by registering. The first thing you need to do is find a certification body to get started on the ISO registration process.
UniFirst, a company dealing with uniform rentals, recently saw two of its industrial laundry facilities (in Dothan, AL and Titusville, FL) awarded ISO 9001:2008 certification. According to the company report, this was due to their “quality management systems for cleaning and servicing customers’ work apparel and for providing facility service products.” They were able to earn the certification through an ISO registration process that required them to document their workflow processes in detail in order to show their efficiency.
According to Francis Finlan, general manager of the Titusville facility, “Being awarded this certification underscores our commitment to that objective.” He also said that it is their business objective to give customers the best service possible, which is one of the key factors to see to in order to become ISO-certified.
The International Organization of Standardization (ISO) has established a set of internationally recognized standards that a company or organization needs to meet in order to be certified for its quality management processes. These standards are known as ISO 9001. When a company or organization achieves an ISO 9001 certification, this means that its operations have achieved the highest form of efficiency and productivity.
So what can an ISO certification mean for your business? For starters, it can help you achieve a new level of performance. Take a look at your company’s operations and ask yourself if it has issues that occur time and time again. Recurring problems are hindrances to your productivity and effectiveness, and should therefore be resolved. An ISO certification can do just that.
The ISO (or International Standards Organization), is a Geneva-based body that created the ISO 9000 Series Standards for Management Quality and Assurance. Such standards were made to ensure that businesses are producing top-notch products and services, by putting an excellent quality management system in place.
The ISO9000 standards do not measure product quality, but the quality of the procedures in place to manufacture a product. It is premised on the logic that any product made through strictly regulated processes is better guaranteed of having exemplary quality.
To accomplish these tasks satisfactorily, an organization would do well to work with an accredited ISO 9001 registrar like International Standards Authority, Inc. Auditors from such a company are well-versed in the quality management system certification process and likewise offer surveillance visits as part of continual improvement efforts. Under the guidance of a top-performing registrar, an organization not only gets recognized by an internationally recognized standards body but also gains the continued trust of its valued clients.