Receiving an ISO certification is a way for companies to establish better control over their operation and management of business processes, to improve customer satisfaction, and to enhance their image. Going through the ISO registration process motivates companies to make changes to their management system and improve their business operations further. It’s not just about getting the certification, but also preparing for quality management systems.
The best way to prepare for ISO is to use the standard as a guide. One of the tasks is to develop a quality management system. This is a big challenge for most companies, but with on-going commitment, it can be successful. A quality management system seeks to create policies and objectives to control the company in terms of quality. It is important that top management is fully on-board for the creation and execution of the quality management system as well as for maintaining it.