Aside from increasing their safety standards, the company has been improving their quality to adhere to industry regulations, as well. All of their factories are now required to have ISO certification 9001 for quality management, and all of their laboratories now have ISO/IEC 17025 accreditation for laboratory competence. These certifications made a significant impact on enhancing product compliance protocols, thereby reducing the possibility of a recall. They observe compliance measures in each step of the production process to avoid excess lead content upon molding, loose magnets upon completion, or any other issue that may affect the finished quality of the end product.
Although obtaining an ISO 9001 certification is only a part of Mattel’s overall success, meeting ISO standards has helped the company overcome its setbacks and establish trust with the global marketplace.